1 out of every 3 companies has lost business through poor call management.


With our Business Answering Services Pro™ you can stop worrying.


Improve your telephone service with Business Answering Services Pro™:


1. No missed calls – no lost business
2. Always fast answering – no queues
3. Qualified operators – guaranteed quality
4. Better telephone service – more new customers
5. Focus on your core business – more efficient staff


Business Answering Services Pro™ improves your telephone service, making it more effective and thus improving your bottom line. Our clients have found simple methods to improve their competitive advantage. Better telephone management leads to more customers and less lost business.

24 hours a day, 365 days a year we ensure that your customers receive telephone service of the highest caliber. Never a busy signal, no long queues, no answering machines or mailboxes. How many chances do you give to a company that does not answer when you call them?

We follow your instructions to the letter when we answer, to give a telephone service of the highest class. We can answer simple questions about your company – prices, addresses, e-mail addresses, fax numbers, travel instructions etc.

Our telephone service Business Answering Services Pro™ gives you a professional image and is the optimal solution when there is nobody at your switchboard or there is a surge of incoming calls. Our professional operators always answer with “a smile in their voice” and transfer the calls to the person who is being asked for. Naturally, we ask if you can take the call and you can choose whether to do so or whether you prefer our operator to take a message. If so a few seconds later you will have the customer’s name, phone number, and what they want either as an e-mail or as a text message. 
 

     

 

The table below provides an overview of our services as well as any additional service we offer. We can also provide customer adapted service solutions for customer service and support. For these there are restrictions on the lowest volume of calls and answering time. If you would like to know more, visit www.kalixtele24.se or call us at +46 (0) 920 24 00 00.

 

 

ADDITIONAL SERVICES:

Trinity web

Our reference system at your service.
With the web based reference system -
TrinityWeb, you and your colleagues can easily add new instructions for the operators, read and send messages internally or externally and review statistics regarding answered calls. The system is accessed via an Internet connected computer and all changes occur in real time.

Trinity talk

Our voice controlled reference system.
You refer yourself via telephone with the help of a voice recognition system on a computer that promptly updates our operators. Simple, fast and secure. TrinityTalk is the perfect solution for mobile users. TrinityTalk can also connect to your existing reference or calendar system.