One out of every three companies has lost business through poor call management.


With our telephone service you can stop worrying.


Improve your telephone service with Business Answering Services Basic™:

1. No missed calls – no lost business
2. Always fast answering – no queues
3. Qualified operators – guaranteed quality
4. Better telephone service – more new customers
5. Focus on your core business – more efficient staff

 

Whatever you call it – answering the phone, telephone service, Switchboard at a Distance - the gains are undeniable.

 

Business Answering Services Basic™ is a service that will improve your telephone management and improve your bottom line. With very simple solutions our customers have improved their competitiveness together with us. We save thousands of deals every day for our over 4000 clients.

24 hours a day, 365 days a year we ensure that your customers receive telephone service of the highest caliber. Never a busy signal, no long queues, no answering machines or mailboxe. How many chances do you give to a company that does not answer when you call them? With our telephone service you give a professional image of your company by always answering the phone. Our operators answer in your name – always with “a smile in their voice” – saving the customer calls that you cannot answer yourself. Just a few seconds later you get the customer’s name, phone number and what they want either as an e-mail or text message.


Fast and simple to improve your telephone answering service  


Our experienced operators help you get started – from tomorrow, if you want. It will eliminate every risk of lost calls that push your customers to a competitor.

 

Read more about our service in the table below.

 

     

 

The table below provides an overview of our services as well as any additional service we offer. We can also provide customer adapted service solutions for customer service and support. For these there are restrictions on the lowest volume of calls and answering time. If you would like to know more, visit www.kalixtele24.se or call us at +46 (0) 920 24 00 00.



ADDITIONAL SERVICES:

Trinity web

Our reference system at your service.
With the web based reference system -
TrinityWeb, you and your colleagues can easily add new instructions for the operators, read and send messages internally or externally and review statistics regarding answered calls. The system is accessed via an Internet connected computer and all changes occur in real time.

Trinity talk

Our voice controlled reference system.
You refer yourself via telephone with the help of a voice recognition system on a computer that promptly updates our operators. Simple, fast and secure. TrinityTalk is the perfect solution for mobile users. TrinityTalk can also connect to your existing reference or calendar system.