Business Answering Services Basic™ is a highly popular service among our clients. Using this efficient service they have sharpened their competitive edge, with a little help from us.
Instead of your clients getting a busy signal, waiting in a queue or leaving a message on an answering machine or a voice mailbox, our professional operators answer in your place when you don't have time to answer or are away from the office for whatever reason. This service is available 24 hours a day, 365 days a year.
Press a few simple buttons and we answer in your name.
When you want us to start answering your calls, it is as simple as a few touches on your telephone's keypad, which immediately connects your telephone/switchboard via an 020 number to our operators.
We then answer all incoming calls in your name, and always with “a smile you can hear”. We relay information about your or any of your associates' current availability status. We forward the messages to you via SMS, e-mail or fax. You can also call us direct to receive your messages by voice.
When we answer your calls, our operators follow specific instructions from you. This allows us to answer in your name and keeping in line with your company's policy. We can also deliver special information regarding your company such as, prices, office location, e-mail address, fax number and more.
Detailed statistics - no extra charge.
We offer a detailed statistics package without extra cost so that you can continuously analyze the value of our services. These statistics contain, among other things, number of calls handled, number of messages taken, average answering time, and more. You have access to the statistics whenever you like from our interactive website TrinityWeb. Our Customer Service staff is also available to help.
Simple, honest and fair pricing.
It is easy to try Business Answering Services Basic™. See for yourself how improved accessibility can enhance your business. We have created a pricing model that will not tie you to a long-term service contract. If you sign an agreement with us, you will always have the option of terminating the contract with only one month notice. You will never be left with costs for services you no longer use.
Other similar services usually require agreements quarterly or even yearly and are usually accompanied by larger upfront fees. So if you want to increase accessibility without unnecessary cost, you know where to turn.
The table below provides an overview of our services as well as any additional service we offer. We can also provide customer adapted service solutions for customer service and support. For these there are restrictions on the lowest volume of calls and answering time. If you would like to know more, visit www.kalixtele24.se or call us at +46 (0) 920 24 00 00.