Business Answering Services Pro™ is our most advanced answering service package and has a few more options than Business Answering Services Basic™. Beyond answering your incoming calls we can direct calls internally to mobile or other designated numbers. You can also use us to “filter” calls, meaning we will only connect the calls that you designate.

More possibilities – Same simplicity.
When you want us to start answering your calls, it is as simple as a few touches on your telephone’s keypad, which immediately connects your number via an 020 number to our operators.

We then answer all incoming calls in your company’s name and always with “a smile you can hear”. We can forward calls, relay information on your, or any of your associates’, current availability status, or take messages. Any messages we take can be delivered by SMS, fax or e-mail. Of course, you can always call us direct to retrieve messages if you wish.

When we answer your calls, our operators follow specific instructions from you. This allows us to answer in your name and keeping in line with your company’s policy. We can also deliver special information regarding your company such as, prices, office location, e-mail address, fax number and more.

Business Answering Services Pro™ – A great alternative to having your own operator.
With Business Answering Services Pro™ we handle your calls just as if we were there in your own office. The major difference is cost. In general, it is much less expensive to let us handle the calls than to hire your own staff.

Detailed statistics – no extra charge.
We offer a detailed statistics package without extra cost so that you can continuously analyze the value of our services. These statistics contain, among other things, number of calls handled, number of messages taken, average answering time, and more.

You have access to the statistics whenever you like from our interactive web site TrinityWeb. Our Customer Service staff is also available to help.