Access is for companies that demand greater accessibility and professional answering services. Companies that have or plan to have a reference or calendar system and want to view the information in Outlook, for example - Access is the solution. In addition to higher quality and security it is always more economic to utilize our services compared to your own operators.

Quicker answering, higher accessibility.
Our switchboard operators have the very same information, exactly as if they were in your own office. They perform to the same standard because the reference information is sent in real time, in both directions, between your data base and ours. With just a few differences, Access means quicker answering times and greater accessibility.

We make sure that incoming calls are answered quickly, regardless of when the call comes in, peak load, time of year or time of day. We answer all calls, every day, around the clock. When the number of calls increase and load on the switchboard is heavy, we always have the capacity to bring in the staff required to answer the challenge.
 
Full synchronization.
In order to provide our services in a more professional way our reference system is updated to the right people, to the right connection and with the right information. We have developed a solution that lets us exchange your reference and calendar information with our database and production systems.

At present we can synchronize with most systems including; Net-wise, DNA, Trio Present Office, Vision 80/20, Outlook, GroupWise, and Notes. This can of course also be done with outsourced systems, ASP solutions or other net based services.