We are a call center company focused on Switchboard at a Distance – everything, from a simple answering service to complete switchboard functionality.

Our customers are businesses, large and small, public authorities and organizations. They all have one thing in common, the realization that accessibility is a competitive factor. Long waits, busy signals, uninspired answering machines – they all lead to lost business.

 

We answer the phone over 20 000 times each day for several thousands of clients with over 60 000 employees, making us one of Europe’s largest switchboards. You probably talk to one of our operators every day without knowing about it. We are market leaders in Scandinavia when it comes to Switchboard at a Distance, with several hundred staff.

 

We speak all the Scandinavian languages as well as English. Our operators are professional, qualified for the job through or own Tele24 Academy. Among those who have chosen to outsource their incoming calls to Kalix Tele24 are well known names such as Siemens, Sigma, Swedish Export Council, Gävleborgs Health Service, Eka Chemicals, AcadeMedia, Infratek and Sida. These are organizations with high standards of accessibility who do not accept “Please hold: there are many people calling right now” as good enough.

 

Kalix Tele24 was founded in 1992 and is today owned by Kristian Rothoff and Åsa Östanskog Rothoff via their holding company Växtverket AB. Kalix Tele24 is a member of the following trade organizations: IT&Telecom companies, Telecom Enterprise Association and Swedish Call Center Federation.
In 2009 Kalix Tele24 was voted the healthiest company of the year for 2008. And our success continues. In 2010 Kalix Tele24 won the Grand Work Environment Award for Sweden’s best work environment.